Shipping Policy
🚨 ALL SALES ARE FINAL. THERE ARE NO REFUNDS OR EXCHANGES.
Please be sure to contact us with any questions before purchasing. Visit our Contact Page or email info@luxxeexotics.com for support.
📦 SHIPPING POLICY
At Luxxe Exotics, we’re committed to providing a seamless and reliable experience. Please review the following carefully before placing your order:
1. Processing & Shipping
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Orders placed before 2 PM CST are eligible for same-day shipping or local pickup if marked “on hand.”
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Orders placed after 2 PM will be processed the next business day.
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We ship Monday through Friday only. No weekend or holiday shipping.
2. Tracking
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You’ll receive tracking info via email once your order ships.
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Once scanned by the carrier, Luxxe Exotics is not responsible for lost, stolen, delayed, or mishandled packages.
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For added peace of mind, consider shipping to a secure address or requesting signature confirmation at checkout.
3. Local Pickup
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Pickup is available in Columbia, MS.
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Please wait until your order is marked “Ready for Pickup” before arriving.
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Pre-Order items require processing time as listed on the product page and are not available for same-day pickup.
4. Shipping Address Accuracy
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Double-check your address before completing checkout.
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We are not responsible for delivery issues or delays due to incorrect or incomplete shipping details.